Frequently Asked Questions

You can store most household items, furniture, business inventory, and personal belongings. However, we do not allow hazardous materials, flammable liquids, perishable items, living creatures, or illegal substances. If you're unsure about a specific item, please contact us.

Very secure! Our facility features 24/7 CCTV monitoring, controlled access with individual entry codes, perimeter fencing, and weather-resistant steel containers. Each container is secured with your own padlock, and we maintain comprehensive insurance coverage.

You have 24/7 access to your container using your personal access code. Our office hours are Monday to Friday, 9AM to 5PM for administrative support and new bookings.

While we maintain comprehensive facility insurance, we strongly recommend that you arrange your own contents insurance for stored items. Many home insurance policies can be extended to cover items in storage, or we can recommend specialist storage insurance providers.

Our pricing varies by container size and rental duration. We offer competitive monthly rates with no hidden fees. Please call us at 01606 558 334 for current pricing and any available discounts for long-term storage.

Our forklift service is charged per session and depends on the complexity of the job. We provide experienced operators and professional equipment. Contact us for a quote based on your specific needs.

We accept card payments, bank transfers, and cash. For ongoing storage, we offer convenient monthly direct debit options. All payments are processed securely and receipts are provided.

We offer flexible rental terms with a minimum period of one month. We understand that storage needs can change, so we work with you to find the best solution for your circumstances.

Yes! Our facility has wide entrance gates and ample maneuvering space for large vehicles including removal lorries, box trucks, and trailers. We also have dedicated loading areas to make moving your items easier.

Our containers are made from high-quality steel and are completely weather-resistant. They're designed to keep your belongings dry and secure in all weather conditions, with proper ventilation to prevent condensation.